"-Hello, my name is Mr Burns. I believe you have a letter for me.
-Ok Mr Burns, what's your first name?
-I don't know."
Me, five minutes ago on the phone to BA trying to cancel a flight for my Dad and them insisting on speaking to the Credit Card holder.
"-Is this not the person I was just speaking to?
-Maybe.."
D'oh.
0 comments:
Post a Comment